Processing Time
Most orders are shipped within 48 hours after the payment is processed. Once your order has shipped, we will provide you with a tracking number that will allow you to track your package.
Delivery Time
International and local shipping rates and time:
| Shipping Methods | Country | Estimated Shipping Time | Shipping Fee |
| Standard Shipping | United States | 5-12 Business Days | Free Shipping |
| Standard Shipping | Others | 5-20 Business Days | Free Shipping |
Note: These shipping times are calculated using calendar days and should be used as a general guide. Shipping delays may be caused by natural disasters, inclement weather, war, public holidays, and factors outside our control.
Returns and Exchanges
1 year warranty and 30 days refund.
We accept returns or exchanges within 30 days after receiving your items. Products cannot be returned or exchanged after 30 days from the date of receiving goods.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to show us your order id , or the receipt, or proof of purchase.
To start a return, you can contact us at airelaxgroup@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Return address: Hangzhou Yuanyue Digital Intelligence Technology Co., Ltd. YuHangQu CangQianJieDao Efc Live Euro-American Plaza T5-521 Hangzhou, 310000 Zhejiang, China. Phone: (+86) 153-8403-6002
You will get 100% refunds in five days after we received your return goods. We will be responsible for the return shipping costs caused by product defects, and you will be responsible for the return logistics costs caused by your personal reasons.